Sample Questions of 78950X Dumps With 100% Exam Passing Guarantee [Q12-Q26]

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Sample Questions of 78950X Dumps With 100% Exam Passing Guarantee

Pass Key features of 78950X Course with Updated 65 Questions

Avaya 78950X Exam Syllabus Topics:

Topic Details
Topic 1
  • Describe the high-level configuration steps for Avaya Aura® Media Servers in a High Availability environment
  • Explain how to secure the links between ACCS and IP Office
Topic 2
  • Modify the sample application using Orchestration Designer
  • Describe Prompt Management component in ACCS
Topic 3
  • Apply basic ACCS administration tasks and configure agent and supervisor privileges
  • Explain the ACCS license assignments
  • Generate and schedule reports
Topic 4
  • Explain the steps required to troubleshoot the ACCS server by symptoms
  • Explain the business continuity requirements in a Campus Redundancy Environment
Topic 5
  • Explain the whole process of installing, configuring, maintaining and testing to bring the ACCS in a working state
  • Apply the configuration steps for multimedia features within ACCS

 

Q12. The administrator needs to use the IP Office Manager to change some SIP settings on the IP Office. Which two steps must be taken to make the change effective? (Choose two.)

 
 
 
 

Q13. Which two statements about Thick Provisioning are true? (Choose two.)

 
 
 
 

Q14. Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions such as logic for contact processing, contact treatment, contact handling, contact presentation, and the accumulation of data into historical and real-time databases?

 
 
 
 

Q15. Refer to the exhibit.

The SIP Gateway Manager Management Client is showing CTT Proxy is DISCONNECTED.
From the information in the exhibit, what is the root cause of this problem?

 
 
 
 

Q16. What is the correct URI format for a controlled directory number 3200?

 
 
 

Q17. Which three skillset configuration data sets are parts of the sample data provisioned with Avaya Contact Center Select (ACCS)? (Choose three.)

 
 
 
 
 

Q18. Which of the Avaya Contact Center Select (ACCS) Ignition Wizard configuration tasks is optional for a installations?

 
 
 
 

Q19. Avaya Contact Center Select (ACCS) uses the TAPI-D Interface to monitor and control the agent endpoint in the IP Office platform. The ACCS solution needs to provide a secure password to use the TAPI-D link.
Which password is required?

 
 
 
 

Q20. A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.) Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)

 
 
 
 

Q21. A call variable is useful because of which two characteristics? (Choose two.)

 
 
 
 

Q22. When creating custom announcements for application flows and scripts, in which format should they be created?

 
 
 
 

Q23. A user’s access to prompt management controls through the Launchpad is controlled through which three controls? (Choose three.)

 
 
 
 
 

Q24. Which two parameters does the Avaya Aura Media Server (AAMS) default locale setting control? (Choose two.)

 
 
 
 

Q25. Which three tools can be used to show the status of the SIP extension used for calls that are not arriving at the Avaya Contact Center Select (ACCS)? (Choose three.)

 
 
 
 
 

Q26. Refer to the exhibit.

How many email agents are licensed on this Avaya Contact Center Select (ACCS) system?

 
 
 
 

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