CBAP Free Exam Study Guide! (Updated 500 Questions) [Q255-Q269]

QUESTION 255
A business analyst (BA) elicits requirements for the sales order processing of multiple product lines.
Elicitation reveals that the business processes for the sales orders of most products follow similar activity patterns that have been established over a number of years. Some of the new proposed seasonal products, however, will necessitate major variations in the process flow of some departments. The seasonal products are likely to be different every year. The business needs to carefully adapt its business practices so that the significant but seasonal variations in some of the business processes for the new products are handled adequately without disrupting the processes for the other established products.
Which of the following approaches must the BA take to manage the requirements for sales order processing in the long term?

QUESTION 256
Which one of the following business analysis planning and monitoring techniques can be used to define and document the business analysis approach?

QUESTION 257
Which of the following is a table of all stakeholders showing the mapping of which stakeholders will contribute information to other stakeholders?

QUESTION 258
Which of the following is a flowchart that shows all the processes and the interfaces that interact with the project processes?

QUESTION 259
Management has asked you, a business analyst for your organization, to create the solution scope for an identified problem. In order to complete this task you’ll need three elements. All of the following are elements you’ll need in order to write the solution scope except for which one?

QUESTION 260
Rachel is writing the business case for her organization. As she’s completing this process Rachel is concerned that she’s including all the correct information for management. Which one of the following should Rachel not include in her business case?

QUESTION 261
Which of the following is the formal acceptance of the project?

QUESTION 262
You are completing enterprise analysis. Management has asked you to create a document that will help them create a go/no go decision to invest and more forward with a proposed project. What document does management want you to create?

QUESTION 263
There are four inputs to the plan business analysis activities. Which one of the following is not an input to the plan business analysis activities process?

QUESTION 264
An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:
1. There are multiple teams to define systems, functionality, and content. In many instances multiple teams are defining the same functionalities while other functionalities are not being defined at all, leading to unclear understanding of business requirements.
2. Product specification forms are published each year. A comparison tool is used to evaluate specification between yearly releases, but does not adequately identify changes between versions and needs to be improved.
3. Training consists of a new team member shadowing a seasoned team member. There are not written training materials for formal training sources therefore training is inconsistent and not meeting the needs of the organization.
What analysis approach must the BA use to determine changes required to address the training needs?

QUESTION 265
A large insurance company wants to buy a new claims processing system or upgrade one of its two existing system. Each year the claims department is given a $3.5 million budget to spend. Time is of the essence since there are tome regulatory charges that will be coming the following year that will require several features that currently neither one of the two claims System currently support.
There are eight stakeholders onvolved in this initiative. There are local to where the claim system are managed, while five are located across the country. The business analyst (BA) struggled to get all stakeholders to agree on the desired features but ultimately got agreement on ten identified key features for the new claims system. The BA was able to build a current state and future state process model which included all ten key features.
System a processes 75% of the company’s claims. It is 5 years old and the claim processors love it because it is easy to use. However it must go offline for two hours each day. The code is very module so it does have flexibility to be modified. To upgrade system A to have all ten features it would cost $5 million. System A would be at capacity if it were to process all of the company’s claims.
System B process 25% of the company’s claims. It is an older mainframe system, but rarely goes offline. It could easily handle double the number of claims that system A processes. However it has a lot of legacy code and would cost $6 million to upgrade.
Both system have some of the tem desired key features. But neither system has all ten. The cost to buy a new system would be $7 million.
Below is the estimated cost for each feature in priority order.

If the budget for the initiative was firm, what is a feasible solution to make sure the project stays within budget?

QUESTION 266
A health insurance provider undertakes enhancements to its mobile application platform and finalizes the following capabilities as part of the scope of the next release:
1. Ability to integrate online maps and global positioning system (GPS) technology with the mobile application in real time to display location of service providers in the subscriber’s vicinity that participate in the subscriber’s plan network.
II. Ability for the subscriber to lookup the service providers by specifying either a postal code or a search area radius in miles.
III. Ability for the subscriber to initiate the download of fee information for one or more service providers in a single request.
Through requirements workshops the business analyst elicits the following detailed business requirements:
1. The company’s mobile application platform must support real time integration with the following third party systems:
A ) GPS System
B ) Postal Code Validation
2. The service providers available for selection must participate in the subscriber’s medical plan network as of the current system date.
3. The map display shall highlight the boundary of the search area with a dotted yellow line.
4. The extent and shape of the search area shall be determined based on one of the following user choices:
A ) Postal code – Subscriber location acquired from GPS shall be used to determine and populate the related postal code as the default postal code with options for the user to change the postal code.
B ) Radius for the search area around the subscriber’s location, that will have default value of 5 miles. The radius can be changed by the subscriber with a maximum range of 50 miles.
5. Subscriber shall be able to select one of the options above and supply corresponding input.
6. System shall validate the user input and display appropriate error messages if invalid.
7. Based on the inputs and the plan of the subscriber, the system shall retrieve information for the participating service providers that are located within the designated search area.
8. System shall display a map including visual markers to indicate locations of the service providers in the top half of the device screen and a list of the same service providers in the bottom half of the device screen.
9. The list of service providers shall include the Name, Phone Number and Street Address.
10. If the subscriber specified the radius or retained the default postal code for the search area, the list shall additionally include the approximate driving distance in miles from the subscriber’s last registered location and the list shall be sorted in the ascending order of the driving distance.
11. The subscriber shall be able to select a service provider either from the list or from the map and download a document that contains the name, contact telephone, email address, fax number and the fee schedule for the covered services applicable to the subscriber’s plan.
What is the appropriate diagram type to describe the association between the subscriber, the medical plan and the participating service providers?

QUESTION 267
You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren’t very complex.
You agree but add that it’s this thing that makes the overall solution complex. What thing adds to the level of complexity among requirements?

QUESTION 268
Zoe is the business analyst for her organization. She is currently prioritizing the requirements based on the implementation difficulty of the requirements to help with the solution planning.
Which of the following best describes the approach Zoe is taking with requirements prioritization?

QUESTION 269
Which one of the following is an example of a non-negotiable demand by a stakeholder during the requirements prioritization session?