B2B-Solution-Architect 100% Pass Guaranteed Download Architect Exams Exam PDF Q&A [Q35-Q51]

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B2B-Solution-Architect 100% Pass Guaranteed Download Architect Exams Exam PDF Q&A

B2B-Solution-Architect Practice Test Dumps with 100% Passing Guarantee

Salesforce B2B-Solution-Architect Exam Syllabus Topics:

Topic	Details
Topic 1	Define the future blueprint architecture of a B2B multi-cloud Salesforce solution in order to define the product roadmap Given information gathered during discovery
Topic 2	Design and map a sharing and visibility model for a B2B multi-cloud Salesforce solution Given the identified business needs, vision, and current customer landscape
Topic 3	Given a set of business requirements, recommend an appropriate Salesforce multi-cloud or AppExchange solution Given customer expectations around data volumes
Topic 4	Determine how to further improve the solution to ensure business benefits are continuously realized Given a scenario in which a customer wants a B2B multi-cloud solution
Topic 5	Determine how to facilitate adoption in order for the business to benefit from a B2B multi-cloud solution Identify design options and their associated risks
Topic 6	Define the incremental steps necessary to reach the recommended future end state that supports business outcomes choose the preferred method for integrating data across different clouds
Topic 7	Eensure that stakeholders are appropriately enabled to manage the solution moving forward Define the strategy to migrate data
Topic 8	Define appropriate strategies that balance resources and effort to deliver an effective and efficient delivery method Synchronize data across systems to support a multi-cloud B2B solution
Topic 9	Given a scenario in which the designed solution is being implemented Given a scenario in which the design document is being shared

QUESTION 35
Widgets Wonderful, a manufacturing company, wants to provide a better customer experience and enable field service resources to provide a quote to customers while still on site. The company has complex products that come with warranties that include preventative maintenance work. Additionally, certain warranty repair work has specific SLAs associated with it. There are 10 Field Service team members and 20 sales representatives, all of whom need to view Salesforce Field Service objects and be able to create quotes for the customer.
Widgets Wonderful’s project owner has some questions regarding the number and types of licenses needed for the users and would like to better understand how warranties will be addressed.
Which two combined options should a Solution Architect suggest?
Choose 2 answers

Salesforce Field Service and Service Cloud for Salesforce CPQ will need to be installed and customizations will need to be made to handle Entitlements.

Purchase 30 CPQ licenses and 10 Salesforce Field Service licenses.

Purchase 30 CPQ licenses and 30 Salesforce Field Service licenses.

Salesforce Field Service, Salesforce CPQ, and Service Cloud for Salesforce CPQ need will need to be installed and customizations will not be needed for Entitlements.

QUESTION 36
Universal Containers (UC) recently completed a successful implementation of B2B Commerce classic and saw an immediate increase in both its customer experience ratings and overall bottom line due to the influx of sales through its commerce application. After this initial experience, UC decided to target its internal Sales team for the same successful outcome with Salesforce CPQ and Sales Cloud.
UC’s requirements include that its internal Sales team be able to sell its current commerce catalog and expand this catalog to include even more products. In addition, UC wants to give its internal Sales team the ability to utilize CPQ’s discounting functionality, along with approval rules for its Sales leadership team. Today, product and pricing is mastered in B2B Commerce and orders are fulfilled in the ERP.
What should a Solution Architect recommend when architecting a solution to meet UC’s requirements?

The Product and Pricing data should be mastered in CPQ and integrated to B2B Commerce via Apex, and then finally integrated into the ERP via a middleware solution.

The Product and Pricing data should be mastered in B2B Commerce and integrated into CPQ via REST API, and finally integrated to the ERP via SOAP API.

The Product and Pricing Data should be mastered in the ERP and then integrated into both B2B Commerce and CPQ via REST API.

The Product data should be mastered inside B2B Commerce, while Pricing should be mastered inside CPQ. Both solutions should be integrated via Apex and then integrated to the ERP via SOAP API.

QUESTION 37
Universal Containers (UC) delivers packaging solutions to its customers based on volume schedule, which is part of a contract that UC is closing. Customers place orders against these contracts, and the orders are maintained in an ERP system outside of Salesforce.
Employees of UC want to track invoicing payment status on a monthly basis so that they can identify early when customer orders fall short of the contractual target.
Which two solution components should a Solution Architect recommend to meet this requirement?
Choose 2 answers

Opportunities and Opportunity Products from Sales Cloud

Product and Revenue Schedules from Sales Cloud

Invoicing payment status sync between Salesforce Billing and ERP

Orders and Order Products from Sales Cloud and a MuleSoft integration with the ERP

QUESTION 38
After a Solution Architect presents the Salesforce User Attribute Chart, the project owner has some concerns and questions regarding the Role Hierarchy choices for the executive assistant who reports to all of the VPs.
There are also questions about the ideal license given to the CEO who provides executive oversight and reviews the Executive Dashboard at the end of each accounting period. There are some restrictions on budget spend for overall licenses, and the user base is forecasted to continue to grow.
Which two explanations should the Solution Architect use to address the concerns and gain final acceptance?
Choose 2 answers

The CEO should have a Platform Plus license given that the role is a consumer of information and should be at the top of the Role Hierarchy.

The CEO should have a Sales Cloud license given that the role is a processor of information and should be at the top of the Role Hierarchy.

The Role Hierarchy should mirror the organization chart. Therefore, sharing settings need to be put in place for the executive assistant given the need to have access to the data of all of the VPs being supported.

Given that the executive assistant will need access to the data for all of the VPs being supported, the assistant should be placed higher up in the Role Hierarchy than the VPs.

QUESTION 39
P&C Hardware is a large manufacturer of computer components and already has an extensive Salesforce technology stack including MuleSoft, Sales Cloud, Service Cloud, and Field Service, as well as Shield capabilities. P&C Hardware is in the process of launching an online store based on Salesforce technology that’s supposed to go live in 6 weeks. P&C Hardware needs to analyze performance to identify bottlenecks and optimize the configuration using its agile process with weekly releases. So far, P&C Hardware has covered similar requirements for other technologies using a third-party monitoring and alerting tool it deployed in the cloud.
What are two viable options a Solution Architect should explore in more detail with the client?
Choose 2 answers

Leverage Shield Event Monitoring and MuleSoft to provide monitoring data to the third-party monitoring and alerting solution that’s already in place at P&C Hardware.

Leverage Shield Event Monitoring in conjunction with the Salesforce Debug Logs, and establish a regular review process for the Operations and Administration team.

Leverage the B2B Commerce built-in performance monitoring dashboard to analyze performance in near real time.

Leverage Shield Event Monitoring in combination with the CRM Analytics Event Monitoring app as a simple out-of-the-box solution.

QUESTION 40
Universal Containers (UC) wants to add and integrate Marketing Cloud Account Engagement after a recent acquisition. The integration into the global architecture will be as follows:
* Marketing Cloud Account Engagement will be used for lead nurturing with Engagement Studio.
* Marketing Cloud Account Engagement forms will be set up in a website.
* Sales Cloud will manage leads created by Marketing Cloud Account Engagement.
UC wants to facilitate adoption by giving sales representatives and marketers enough time to learn about new features on a training platform.
Which approach should a Solution Architect recommend in order to set up an environment in which users can test the functionalities from end to end?

Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to a full copy Sales Cloud sandbox.

Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to the production Sales Cloud org.

Create a new Marketing Cloud Account Engagement business unit, synchronize the production unit and the training unit, and link it to a full copy Sales Cloud sandbox.

Create Marketing Cloud Account Engagement training environments, synchronize the environments, and link it to a full copy Sales Cloud sandbox.

QUESTION 41
Universal Containers (UC) is about to start a massive digital transformation project across multiple service channels. UC plans on using Service Cloud, Omni-Channel, chatbots, Knowledge, and Einstein AI throughout all the service capabilities. Before discovery can start, the key stakeholder would like to see the automated chat capabilities in action. They currently use a third-party Knowledge Base and are wondering what is the value of it over Salesforce Knowledge. They believe it will be chatbots but they are unsure.
What is one of the key benefits the Solution Architect should addresswithin the context of the demo?

Demo how the chatbot can provide a response to a customer’s request by bringing together content from Knowledge articles.

Demo how the chatbot can anticipate the responses of the customer before they make it, and generate Knowledge article responses based on what they have bought.

Demo how the chatbot can utilize Knowledge within it to deflect customer issues before a case is created.

Demo how a human being can have a real conversation with an Einstein Al-driven chatbot.

QUESTION 42
Universal Containers (UC) uses Sales Cloud, Service Cloud, and Experience Cloud. The implementation was completed 5+ years ago, and Service Cloud users are now expressing dissatisfaction with system performance.
A custom Visualforce page was developed to show relevant data to Experience Cloud users. The same page is used by the Support team but displays more information based on their profile. UC has a small internal Support team for Salesforce that periodically enables new features in production.
Which best practice should the Solution Architect recommend to avoid these types of issues in the future?

Assess the level of technical debt and test new features with the Product team in a Developer sandbox.

Assess the level of technical debt and test new features in a sandbox before enabling in production.

Assess the level of data quality and test new features with a pilot before enabling for all users.

Assess the level of data quality and test new features with a subset of users in production before enabling all users.

QUESTION 43
3D Scanners needs to apply a discount automatically on the Quote Line for Distributors while in the Quote Line Editor. The percentage discount applied depends on attributes of the Distributor Account and that of the specific Product. Sales users can add additional discounts; however, those will need to go through an approval process that allows for resubmitting to only those that previously rejected the additional discount.
Which two options should a Solution Architect recommend to meet the requirements while keeping the user experience in mind?
Choose 2 answers

CPQ license

Flow

Price Rules

CPQ Plus license

QUESTION 44
The Northern Trail Outfitters (NTO) sales department currently uses Sales Cloud for its Sales team. The management team decided that the Sales team needs to start creating quotes based on the input from the finance department. NTO would like to implement quotes, contracted pricing, and invoicing for its customers.
Invoicing will be done based on an agreed billing cycle. The finance department would like to see a report on the invoices sent and track the details of the payments received. NTO also has a need for partners to be able to self-service their pipeline and quoting through a portal.
NTO’s internal team decided touse Revenue Cloud and Experience Cloud as its solution.
What should a Solution Architect recommend as NTO begins itsimplementation?

Advise the client to start with Experience Cloud.

Select an AppExchange product focused on contract lifecycle management.

Develop an architectural plan to incorporate Revenue Cloud and Experience Cloud.

Advise the client that Revenue Cloud is the starting point.

QUESTION 45
During a go-live planning session, the business sponsor expressed some concerns related to achieving high adoption of the solution.
Which two recommendations should a Solution Architect provide that can achieve higher adoption rates for a Salesforce multi-cloud implementation?
Choose 2 answers

Create recurring office hours for end users to call in to speak directly with the Solution Architect.

Create a feedback loop to give end users the ability to share ideas on how to improve the solution and report bugs.

Suggest that the executive team tie performance metrics to Salesforce usage.

Suggest continuous training methods such as Trailhead, in-app guidance, or embedded videos so end users feel supported using the solution.

QUESTION 46
UC Foods, a manufacturing company, has multiple sales channels including a front-line Sales team and channel partners who are currently enabled on Sales Cloud as well as a Partner Community. The company wants to establish a new B2B Commerce portal to lower the cost of sales by enabling self-service capabilities to automate sales wherever possible. The executive sponsor is concerned that sales representatives might see the B2B channel as a threat to their ability to sell and, therefore, earn higher commissions.
Which two use cases should the Solution Architect highlight to help the executive sponsor better understand the appropriate role for B2B Commerce as it relates to existing sales channels?
Choose 2 answers

Highlight that the B2B portal is meant to tackle more routine, low-complexity sales, allowing the Sales team to focus on the more complex sales and priority accounts.

Highlight that the B2B portal will be a useful tool to help improve customer communications and enhance customer engagement by providing faster updates on their orders as they are fulfilled.

Highlight that the B2B portal is meant to handle high-complexity sales that are ideal for automation, leaving the Sales team to handle less complex, higher-margin sales.

Highlight that the B2B portal will help the company grow and expand into new geographies where the company does not currently have a sales footprint, resulting in more rewards for everyone.

QUESTION 47
A shipping and logistics company uses Sales Cloud, Service Cloud, and Marketing Cloud. It relies on Salesforce standard reports for its current KPIs. However, the company wants to see report trends and complex analytics. It also wants the reports to be visible to salesforce users as well as non-Salesforce users.
Which recommendation should a solution Architect make to meet the company’s needs?

Sales Cloud Einstein

Reporting snapshots

CRM Analytics

Standard Dashboards

QUESTION 48
Universal Containers (UC) recently completed its migration to Lightning Experience, with sales users automatically moving to Lightning. This initiative was a massive undertaking by UC, as it had a tremendous amount of legacy functionality migrated over to Lightning from Classic. The CIO would like to make sure that UC is able to track adoption of the migrated functionality over from Classic to Lightning and what specifically was migrated.
Which two proposals should a Solution Architect recommend?
Choose 2 answers

Provide the CIO the ability to roll back all changes once they feel Lightning is not adequate for their needs.

Track Adoption Rates within the Lightning Usage, and monitora change in metrics within existing reports and dashboards.

Provide the CIO a list ofthe User Stories around the new functionality and the Gap Analysis done between Classic and Lightning.

Align with the CIO around the fact that while the functionality has been migrated, the data created between Classic and Lightning will remain exactly the same.

QUESTION 49
A Solution Architect has gathered requirements from discovery with Northern Trail Hot Tubs below:
* Northern Trail Hot Tubs sells through a B2B2C model with Dealers.
* Northern Trail Hot Tubs tracks Dealer Opportunities in Salesforce, but wishes to have more insight into the sales process from its Dealers.
* Dealers would like to be able to get custom Hot Tub pricing quickly from Northern Trail Hot Tubs without having to wait for configuration estimates to come back from Northern Trail Hot Tubs.
* Northern Trail Hot Tubs supports its Dealers and Customers directly, and Dealers would like better insightinto support thattheir Customers receive.
Which capabilities should a Solution Architect suggest to provide to Northern Trail Hot Tub Dealers?

Experience Cloud and Revenue Cloud for Dealers to get Quotes and view Cases

B2B Commerce for Dealers to get pricing and Service Cloud for Cases

Experience Cloud and Sales Cloud for Dealers to be able to create Opportunities and add Opportunity Products

Experience Cloud and Service Cloud for Dealers to be able to request pricing through Cases and track Customer Cases

QUESTION 50
Universal Containers (UC) is about to undergo its first release of its digital transformation initiative across clouds like Sales Cloud, B2B Commerce, Marketing Cloud Account Engagement, Experience Cloud, and MuleSoft. UC recently developed its Center of Excellence (CoE) model and is working on how to make sure its developers and administrators can go through a continuous release cycle. The product owner would like to make sure no work is overridden in sandboxes or production.
What is the first thing a Solution Architect should recommend within UC’s DevOps setup?

Make sure the developers all have access to the CLI so that they can package and push their changes to the next environment.

Appoint a release manager who will keep track of all changes made and which changes have been deployed to the QA, SIT, and UAT environments as part of the sprint.

Appoint a release manager who will set up the required environments and automated deployments in tandem with a source control based development process.

Set up a source control based development process that’s understood and followed by administrators and developers.

QUESTION 51
Universal Containers (UC) is currently using Sales Cloud, Revenue Cloud, Experience Cloud, and B2B Commerce. B2B Commerce and Experience Cloud are used for UC’s end customers while the direct Sales team sells with partners through Revenue Cloud. However, partners want to work digitally versus through email.
The direct Sales team has asked the CIO how they can expose their Revenue Cloud capabilities to their partners and vendors using Salesforce. The CIO knows they are currently using B2B Commerce for customers and is wondering if they can do something similar for partners by exposing CPQ capabilities in Experience Cloud for partners.
What are two questions a Solution Architect should ask when evaluating either B2B Commerce or CPQ for partners via Experience Cloud?
Choose 2 answers

Will partners be using CPQ tosell to our customers that areutilizing our B2B Commerce tool today?

Does the direct Sales team co-sell with partners or sell to partners in this new channel model?

Do partners need to do complex configurations or create their special pricing?

What do we need to invest inorder to build the channel andwhere does that investment come from?