Dependable 72301X Exam Dumps to Become Avaya Certified [Q55-Q77]

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Dependable 72301X Exam Dumps to Become Avaya Certified

Get Ready with 72301X Exam Dumps (2023)

NEW QUESTION 55
Considering the message flow to an Avaya Aura Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura Communication Manager (CM) and Avaya Aura Application Enablement Services (AES)?

WCF

ASAI/TSAPI

DMCC/TSAPI

TR87

NEW QUESTION 56
In Avaya Aura 7 the Avaya Session Border Controller for Enterprise (SBCE) license is installed on an external WebLM server and the EMS points to the WebLM server using a URL.
What is the correct syntax of that URL where 135.60.232.41 is the IP address of the WebLM server?

https://135.60.232.41:8443/WebLM/LicenseServer

https://135.60.232.41:8080/LicenseServer

https://135.60.232.41:52233/WebLM/LicenseServer

https://135.60.232.41/WebLM

NEW QUESTION 57
In which way can you verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)?

Enable traceFM with the STUN/TURN option enabled.

Enable traceSBC with the STUN/TURN option enabled.

Enable traceHTTP with the STUN/TURN option enabled.

Enable debug logging on SBCE and look in ipcs.log.

NEW QUESTION 58
You are trying to connect to the Avaya Session Border Controller (SBC) using the SSH client. After several attempts you cannot do it and realize that it is because you are using the wrong port.
Which port should you use to connect to the SBC using an SSH client?

5022

2222

222

822

NEW QUESTION 59
A customer reports that none of their users can IM or see each other’s presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem?

Use Avaya Aura System Manager web GUI to access the Breeze < Server Administration, and edit the Server Instance.

Use Avaya Aura System Manager web GUI to update the SIP Entity screen.

Use SSH to Avaya Breeze ™, and use the route command to correct the routing table.

Use SSH to Avaya Breeze ™, and run SMnetSetup.

NEW QUESTION 60
After a new implementation the customer began to experience dropped calls and an ‘all lines busy’ error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.
Which pre-implementation step was omitted?

properly sizing trunk capacity

interoperability testing

upgrading the circuits

correct licensing specifications

NEW QUESTION 61
Which statement about Instant Message and Presence delivery to a SIP Remote Worker is true?

IM is sent/from to a Remote Worker via Session Manager and SBCE; Presence notifications are relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.

Presence and IM is delivered to SIP Remote Workers without passing through Session Manager.

Presence notifications and IM are sent to a Remote Worker via Session Manager and Avaya SBCE.

Presence notifications are sent to a Remote Worker via Session Manager and SBCE; IM is relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.

NEW QUESTION 62
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?

With SBCE, Remote Workers must use a different dial plan to Office Workers.

With SBCE, Remote Workers have less telephone features available compared to Office Workers.

With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).

With SBCE, Remote Workers have to come to the office to get new firmware on their phones.

NEW QUESTION 63
Considering the message flow to an Avaya Aura Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?

CSTA

TSAPI

SIP

WCF

NEW QUESTION 64
After completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology, what is the next discipline to be completed?

Discipline 5 – Implement a Work-around

Discipline 5 – Implement Corrective Actions

Discipline 5 – Choose Corrective Actions

Discipline 5 – Prevent Recurrences

NEW QUESTION 65
Which three statements are true about Avaya Aura Messaging (AAM)? (Choose three.)

20 Voice Ports are always reserved for retrieving messages.

AAM can run on Avaya-provided hardware that runs Linux and Avaya Aura System Platform, or VMware in a virtualized environment.

You can choose to use the Avaya Message Store or Microsoft Exchange Store.

AAM Multi-Server configuration separates Application Servers from Avaya Message Store.

Each message application server allows for up to 100 simultaneous SIP or H323 sessions, with 300 active ports permitted per Voice Mail Domain (VMD).

NEW QUESTION 66
You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)

Install the Certificate Authority certificate that signed SBCE identity certificate into SM.

Export the SBCE identity certificate and import it into SM.

Add the Certificate Authority certificate into the TLS profile Peer Verification List.

Install the Certificate Authority certificate that signed the SM identity certificate into SBCE.

NEW QUESTION 67
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?

Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Administration, and read the Version displayed.

Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Management, and read the Version displayed.

Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversioncommand.

Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversion – PresenceServicescommand.

NEW QUESTION 68
Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?

when the customer issue is not service affecting

when the Business Partner/Avaya Tier 2 have isolated issue and found a resolution

when the issue for the customer is intermittent

when the issue is a common one resolved through an upgrade

NEW QUESTION 69
When a user is forwarded to Avaya Aura Messaging (AAM), Avaya Aura Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.
Which SIP header is used to indicate for whom the call was originally destined, and the reason for being forwarded to AAM?

B = history info

Request

P-Asserted-Identity

NEW QUESTION 70
Which method can be used to verify the Client and TSAPI services have been administered correctly?

The TSAPI test is call initiated from CTI endpoints using SIP telephones.

The TSAPI test is call initialed from within Avaya Aura Communication Manager (CM) command line using the test TSAPI interface command.

The TSAPI test is call initiated within the TSAPI web interface > TSAPI Monitoring Tool menu.

The TSAPI test is call initiated within the Utilities > Diagnostics > AE ServiceTSAPI Test menu.

NEW QUESTION 71
You need to make a traceSBC in order to find a SIP trunk issue.
After logging into the Session Border Controller (SBC) as user ipcs, in which two valid ways can you issue the traceSBC command? (Choose two.)

traceSBC -trunk

su sroot, then enter <sroot password> and finally enter traceSBC -now

su root, then enter <root password> and finally enter traceSBC

traceSBC -now

sudo traceSBC

NEW QUESTION 72
You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)

Install the Certificate Authority certificate that signed SBCE identity certificate into SM.

Export the SBCE identity certificate, and import it into SM.

Install the Certificate Authority certificate that signed SM identity certificate into SBCE.

Add Certificate Authority certificate into the TLS profile Peer Verification List.

NEW QUESTION 73
A customer called in stating that none of their users can IM or see each other’s Presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem?

Use SSH to Avaya Breeze ™, and run SMnetSetup.

Use SSH to Avaya Breeze ™, and use theroutecommand to correct the routing table.

Use Avaya Aura System Manager web GUI to update the SIP Entity screen.

Use Avaya Aura System Manager web GUI to access the Engagement Development Platform < Server Administration, and edit the Server Instance.

NEW QUESTION 74
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?

Identify a patch to fix the problem.

Update the Knowledge Management database.

Implement a solution.

Determine the cause.

NEW QUESTION 75
A customer reports that Instant Messaging (IM) and Presence are not working for one or two users.
Where would you go to check that IM and Presence have been enabled for the affected users?

Use Avaya Aura System Manager (SMGR) web GUI to access the Engagement Development Platform > Service Management click on List Presence Users.

Use System Manager (SMGR) web GUI to access User > Users Management > Manage Users > Communication Profile. Ensure that the presence profile is enables and that the right presence server is selected.

Use SSH to Avaya Breeze ™and run “display user xxxx” where xxxx is the station number.

Use Avaya Aura System Manager (SMGR) web GUI to access User Management > Manage Users > More Actions > Presence Users. Ensure that the presence profile is enables and that the right presence server is selected.

NEW QUESTION 76
To log on the one-X Communicator to Avaya Aura Presence Services server, what do you enter in the IM and Presence / Server field of the one-X Communicator?

the management IP-Address of FQDN of Avaya Breeze™ server

the management IP-Address of FQDN of Avaya Aura Session Manager (SM)

the SM100 IP-Address of FQDN of Avaya Aura Session Manager (SM)

the SM100 IP-Address or FQDN of Avaya Breeze™ server

NEW QUESTION 77
In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve?
(Choose two.)

Try actions that bypass the issue, like creating a work-around for temporary restoral of service.

Capture potential triggers.

Evaluate systems and components.

Develop immediate controlled actions to isolate the problem.

Develop a hypothesis based on the outcome of the various controlled actions and the system’s reactions.